PAYEMENTS & DELIVERY
When you make a purchase from the Site, you may create an account as part of the checkout process. You are responsible for maintaining the confidentiality of your password and restricting access to your password and account. You further agree to accept responsibility for all purchases and activities that occur under your account.
Acceptance of Order.
Your placement of an order does not necessarily assure that we will accept your order. We reserve the right to refuse any order in our sole discretion. In addition, before accepting your order, we may require additional information if you have not provided all of the information required by us to complete your order. Once a properly completed order is received, authorization of your form of payment is received and we have accepted your order, we will promptly place your order in line for shipment.
Pricing and Availability.
All prices for products (and the associated costs of shipping and tax) are shown in U.S. dollars. All items are subject to availability and we reserve the right to impose quantity limits on any order, to reject all or part of an order, and to discontinue products without notice, even if you have already placed your order. All prices are subject to change without notice, and you agree that taxes may be adjusted from the amount shown on the payment screens. Several factors may cause this, such as variances between processor programs and changes in tax rates.
Bonetbiotea currently accepts PayPal only, however PayPal accept all type of cards. We do not retain any personal financial information and all such information remains secure in PayPal.
Shipping Terms and Policies.
Bonetbiotea ships in several countries, all orders leave from our headquaters in New York and no deliveries may be made to a country not listed or PO boxes.We make every effort to deliver items within one week of purchase.
Shipping is FREE in the United States, add $8 for Europe and $12 for the rest of the world. We offer FREE shipping for all orders above $70.
All orders are shipped FOB shipping point. Title to products passes from Bonetbiotea to you upon shipment and we are not responsible for any shipping delays or problems once the product has been shipped.
If for some reason an item on your order is temporarily out of stock, we will back order that item for you and ship the other merchandise immediately. Items on back order will be charged when the items are actually shipped, along with applicable taxes and shipping charges.
Return and Exchange Policies.
When you shop with us, we want you to be completely satisfied. If for any reason you are not satisfied with your purchase, you may return it for a replacement or refund of the purchase price.
Return your package to:
116 West 23rd Street, 5th floor
New York, NY 10011
What do I do if my order is incomplete, incorrect or damaged?
If you order is incomplete, incorrect, or damaged, please contact us via email at : CONTACT@BON-BIOTEA.COM Our Customer Service hours are :
Monday-Friday 8 a.m. – 5 p.m. ET,
Saturday 8 a.m – 12 p.m. ET,
Closed on Sunday.