Payments & Delivery

offers the following payment method:

– Payment by Paypal
– Payment by card (Master Card, Visa, American Express)
The consumer provides the company “BONETBIOTEA LLC” it has the required permission to use the
payment method chosen by him, while validating the order.


The contractual information will be confirmed by e-mail no later than the time of delivery or, failing
that, to the address specified by the consumer in the order form. The invoice is sent to the address
when ordering. It is established according to the rates in force on the day of placing the order.
“BONETBIOTEA LLC” assumes no responsibility for data entry errors.


1.Délais Delivery

When the article is displayed in stock on site, the delivery date is determined by the sum of the 2

– The shipping time (3 to7 days): verification of the reliability of the information entered from the
consideration of your payment + preparing your order + care of the parcel by the carrier.
– Delivery of your package by the carrier according to the delivery method chosen by you on the site.
Delivery times are given for information purposes only and indicative and are quoted in working
days; they particularly dependent on the availability of carriers, the order of arrival of orders and
availability. Our company strives to meet the delivery times that indicate the acceptance of the
order, except force majeure, or in case of circumstances beyond its control, such as strikes, frost, fire,
storm, flood, without this list is not exhaustive. A delay in delivery can not justify cancellation of
order and shall in no case give rise to any compensation for damages.

2. Shipping methods & costs

Shipments are supported by a transport provider (Colissimo) which provides transport to the delivery
address specified by the customer.The delivery times indicated by carriers are:


Delivery La Poste (Colissimo So Colissimo &):
Discover the fast delivery that finally suits your requirements!
1. Your package available within 24 to 48 hours at the address of your choice,
2. Your package drawn in real time shipment to delivery on the Internet, via email or iPhone app.
Time: as for all our carriers, the parcel from our premises within 3 days to 7 days after order
confirmation. For orders placed on Friday, the package will be shipped on Monday morning.


Fedex Internationnal: D + 3 Europe / D + 5 to D + 10 in the world after the expedition.
Transport risks are borne to the Client from the exit of the warehouse. The customer must check the
condition of the packaging and the conformity of delivered goods and immediately report to
“BONETBIOTEA LLC” any anomalies if any.
The Customer undertakes to inform “BONETBIOTEA LLC” an address to which the delivery can be
made. In case of providing an incomplete address causing the impossibility of delivery by the
transport provider, the Customer must pay delivery charges for the forwarding order.

3. Reception

The buyer has to check the state of the packaging and the conformity of products delivered as soon
as the parcel is handed over by the carrier or removed in a relay spot.

Any claim for non-compliance of the products delivered must be notified by the purchaser by
registered letter with acknowledgment of receipt within 72 hours of receipt as the carrier whose
address is given on the delivery note that to Customer Service in our society. An email will also be
sent to us at:.

If no complaint is made within the aforementioned time, the products will be deemed compliant and
accepted by the buyer.


Terms & Condidtions | Payments & Deleivery | website by