General Terms & Conditions

BONETBIOTEA LLC thanks you for your visit to the site of the brand BON ET BIO TEA You should read the terms of sale and use (hereinafter “General Conditions of Sale and Use”), enacted following before using this site. Any access or use of the site implies respect and unconditional acceptance of all the Terms of Sale and Use. In case you do not wish to accept all or part of these, you are asked to renounce any use of this website.

BONETBIOTEA LLC reserves the right to change the terms, conditions and notices of these Conditions of Sale and Use and Privacy Policy. These amendments are deemed accepted without reservation as soon as you access the site, after that put online. You agree that these Terms of Sale and Use constitute a complete and exclusive agreement between you and BONETBIOTEA LLC regarding your use of the site.


The General Conditions of Sale and Use apply to all orders placed through the website and whatever the terms may appear on the documents to the buyer. When a case is not addressed by the present, it is the distance selling rules instead of BONETBIOTEA LLC headquarters apply.
BONETBIOTEA LLC offers of on the site are only available to individuals. BONETBIOTEA LLC reserves the right to deny the benefit of its offers at any professional retailer and cancel at any time from the date of the order and for a period of 12 months following the expected date of delivery, all orders that would be passed by a professional. Any product and any sample available on the website (hereinafter referred to as the (s) “product (s)”) are intended only for personal use. So you agree not to sell or resell the Products and samples BONETBIOTEA LLC you buy or receive. BONETBIOTEA LLC reserves the right to cancel, limit or reduce the amount of any order that may be made in violation of these Conditions of Sale and Use.

1. Controls and validity of bids

1.1 Operating Procedure

A detailed description of the products is available on the occasion of the individual display each of them on the site. The system put in place requires an active approach on your part. It complies with the legal requirements for online sales and customer protection.
To order the desired products, enter the product of the items you wish to purchase by clicking on the photo, select the desired amount, then click “Add to Cart”. Your choices will be automatically added to your cart that you can consult at any time at the top right of each page.
Once your basket validated choose your medium of delivery. Then enter your shipping information, you have the ability to have a different billing address to the delivery address. To do this click on “Ship to a different address.” Finally, choose your payment with your PayPal account or your credit card. If you miss any of the foregoing, your order will not be valid.

1.2 Order Acceptance

BONETBIOTEA LLC will accept orders placed via Internet, in the stocks, in terms of these you must declare to have read when you submit the order. You must be able, before concluding the contract to know the essential characteristics of products (type, quantity, composition of the product, essential qualities …), their prices, payment options, time and delivery restrictions and the time, conditions and procedures for exercising the right of withdrawal and the case of exercise of this right exclusions.
For every purchase on our site, a confirmation email will be sent to you mentioning your order number, details of the Products ordered. Once your support order you will receive an email with information to help you track the delivery of products.

1.3 Limitations

If out of stock, BONETBIOTEA LLC will notify you by email at the email address you provided in the shortest possible time. BONETBIOTEA LLC will communicate the lead times required to get the desired product or offer you a replacement product of equal value. BONETBIOTEA LLC is not able to manage the balances of orders: if a product is out without specific replenishment time, BONETBIOTEA LLC will offer reimbursement of the product ordered via the payment method during checkout. Orders will only be considered after receipt of full payment of the Products and will be confirmed by BONETBIOTEA LLC by email. BONETBIOTEA LLC reserves the right to cancel all orders, nonconforming, suspected or past bad faith. In addition, we reserve the right to refuse any order from a customer with whom there any prior dispute or ongoing.

2. Prices

Prices shown are in euros and include all taxes (VAT and other taxes according to the applicable rates in France and the United States for orders outside France and in force at the time of ordering). These are net prices which include the price of the Products, handling costs, packaging and preservation. Prices are valid at the date of confirmation of the order. These can be changed later
without notice. They do not include participation in shipping and delivery which vary based on the amount of the weight of the order and / or the country of dispatch. All orders delivered outside metropolitan France may be subject to any local taxes and customs fees to the entire burden and expense of the purchaser. Possible customs fees may be requested by the carrier at the time of delivery. These customs duties and possible taxes related to the delivery of an item are your responsibility and your responsibility. In no event BONETBIOTEA LLC will be required to support additional expenses related to the issuance of the order excluding charges of transportation, described and charged at the conclusion of your order on the site. The price indicated in the order confirmation is the final price including VAT.

3. Payment

Payment for products purchased on the site is done entirely at the command. The products remain the property of BONETBIOTEA LLC until full payment of the order. Payments are made by credit card (Master Card, Visa, American Express) or Paypal. Your credit card will be charged at time of checkout. To this end, you warrant that you are the holder of the credit card to be debited and that the name is good is yours.

4. Secure payments

The payment security protocol used is PAYPAL. It guarantees total confidentiality of personal information transmitted over the Internet. Thus, the information on your credit card are not stored on the site and your payment is available only in encrypted form using SSL (confirmed by the appearance of “https” in the URL displayed on your browser). However, to facilitate your buying process in future orders, a bank account data backup system is available. For this you must check the “Optional – Save this bank card” on this page relating to the site’s payment information. Your bank details are stored on the server of the company PAYPAL only in encrypted form and are only kept for the time strictly necessary for customer relationship management and in no case exceed 2 years from your last order. The backup of your banking information is not required to order on the site. Under the Data Protection Act of 6 January 1978, you have at any time a right of access, rectification, and opposition to all your personal data by writing and with proof of your identity,

5. Delivery

BONETBIOTEA LLC book in several countries, all orders leave from France via a logistics company and no deliveries may be made to a country not listed, or PO boxes.
BONETBIOTEA LLC will make every effort to deliver the products ordered within the time specified when choosing delivery over a period of 48 hours for the management and preparation of your order. It is specified that the orders registered on the site on Friday afternoon, Saturday or Sunday will be processed the following Monday. Moreover, orders booked on the site on a holiday (French) will also processed the next business day. Finally, in case of exceptional operations (eg Private sale, black friday, Monday dirty …) organized by BONETBIOTEA LLC or a third party, the products will be delivered in a time greater than the usual time.

The rate of delivery is:

Add 6 € for any order delivered in France and the United States less than 65 euros purchase. Port offered for shipments in mainland France and the United Etas greater than or equal to 65 euros purchase. Port offered for shipments in Belgium and Switzerland at or above 100 euros TTC. Add 8 € for any order delivered in Belgium and Switzerland and less than 100 euros. Postage due for orders outside France, USA, Belgium and Switzerland with minimum costs reported and the weight of your order. The order is delivered to the delivery address you have chosen. The information stated and recorded in the order are binding. In case of error in the address of the recipient, the company BONETBIOTEA LLC can not be held responsible for failure in which it could be to deliver the product (s) from this error. In addition, in this case, BONETBIOTEA LLC will not make a second delivery. The price of the order will be refunded, after receiving the package back to the warehouse BONETBIOTEA LLC.

Products travel at the risk of BONETBIOTEA LLC. The risks are transferred to the customer at the time of delivery of the Products to the address specified by the latter. BONETBIOTEA LLC ensures that the products are in perfect condition upon delivery to the carrier. In case the products are damaged, your reservations must be made in writing to the carrier at delivery or later than 4 hours after the delivery. A copy of these reservations must be sent to BONETBIOTEA LLC by e-mail at If the above procedure has been followed, and if it is well proven that the reserves are due to the fact that the package and the products are damaged, BONETBIOTEA LLC his choice will establish a credit, refund the price paid or perform a new delivery of similar products. No unconfirmed return products will be accepted.

6. Right of withdrawal

Pursuant to articles of the Consumer Code of the State of New York, you have a period of 14 days from the date of delivery to exercise your right of withdrawal.
To exercise your right of cancellation, please send an email to the following address Upon receipt of your request, customer service will contact you with contact details in order to arrange the return of products which direct costs are your responsibility. Packages must be returned to the following address:

NEOLYS for Bon et Bio Tea Parc Parisud 1 Garonor 607/610 Boulevard d’Italie 77127 LIEUSAINT – FRANCE

In case BONETBIOTEA LLC would have to have physical stores BON ET BIO TEA or products sold in multi-brand stores, the products can not be returned in these shops. The refund shall be made promptly after the receipt of the product (s) returned (s) and not later than 14 days after their (s) receive (s) and will be made via the payment method used during the purchase. However, the refund can only occur if the product is returned in perfect condition in its original packaging along with all accessories, user documentation and instructions. In addition, unsealed Products and / or mixed inseparably with other products will not be refunded. You will be the only one able to exercise this right of withdrawal. If delivery to a different person from the client, this right can not therefore be exercised by the recipient of the order.

9. Reservation

Products that come to you are sold subject property. The transfer of ownership is subject to full payment of the Product, the deadline agreed between the parties. The products thus remain the BONETBIOTEA LLC property until payment orders.


10. Liability:

BONETBIOTEA LLC is committed to providing all necessary care to the implementation of the service that is offered. The site provides information (photos, texts) for information purposes, as is, with all faults, errors, omissions, inaccuracies and other ambiguities that may exist and are not contractual cases. Furthermore, this information must be taken into consideration when they are online and not when consulting the site.

BONETBIOTEA LLC disclaims any liability:

For any interruption, malfunction or unavailability of access to the site; – For any misuse or poor configuration of your computer; – For damages of any kind resulting from fraudulent intrusion by a third party led to changes in information made available on the site. – For any failure due to a fortuitous event or a case of force majeure such as, without limitation, catastrophes, strikes, fires, floods, failure or breakdown of equipment, means of transport, communication or because of your acts. – For any indirect damage such as in particular lost profits, loss of earnings, loss of data, customers can among others result from use of the site, or rather the impossibility of its use. In any event, whatever the reason for the questioning of BONETBIOTEA LLC, its liability is limited to the lower of the two amounts: (i) amount of direct damage suffered by the customer or (ii) price command.

11. Protection of personal data and confidentiality:

Creating an account on our site requires you to the disclosure of a number of personal data. BONETBIOTEA LLC is committed to respecting the confidentiality of the information you provide voluntarily or those harvested automatically by BONETBIOTEA LLC. All information left on the site (name, address, e-mail …) will not be subject to any other operation (rental or sale file) that related to order processing and management of trade relations between and you BONETBIOTEA LLC.

You have a right to access and rectify information concerning you, which you can exercise by writing to BONETBIOTEA LLC or by sending an email to Thank you to specify your name, physical address and / or electronic, and if applicable, the reference you have as a customer site. You can also, for legitimate reasons, oppose the processing of data.

12. Intellectual property:

All elements (text, logos, trademarks, images, sound, software, icons, layout, database, domain names) appearing on the site are the exclusive property of BONETBIOTEA LLC or are the subject of a authorization of use. Any reproduction, total or partial, in any medium, of any element contained on the website is strictly prohibited, with the exception of a copy for private use, individual, personal, non-transferable, non-commercial and subject to the respect of intellectual property rights and any other proprietary right that is mentioned. Any assignment or license of one of the elements of the site is subject to the prior written consent of BONETBIOTEA LLC, any offender exposing themselves to prosecution. BONETBIOTEA LLC disclaims any liability for misuse and / or unauthorized use of these items.

13. Complaint

The offered products comply with French and English law. Responsibility for BONETBIOTEA LLC can not be held liable for non-compliance with the legislation of the country where the Products are delivered. It is the customer to check with local authorities the possibilities of import or use of the products he intends to order.

14. Litigation – Applicable law

Only these Conditions of Sale and Use in French are authentic. In case they are translated into one or more other languages, only the French text would prevail in case of dispute. The rights and obligations of the parties shall be governed by American law. For legal disputes, of whatever nature or cause, only be competent American courts.

15. Newsletter

You can subscribe to the newsletter of BON ET BIO TEA to receive information about news and events BON ET BIO TEA and its partners including indicating a valid email address á indicate the place when visiting the Site BON ET BIO TEA. You can withdraw it at any time by clicking the unsubscribe link at the bottom of each newsletter by entering your email address. BONETBIOTEA LLC 26 Short Street, Suite 10C Brooklyn, NY 11242 File Number: 160127010187


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